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When you choose a new wide-format printer, it's natural to think
about the obvious physical attributes of the device in question -
roll-fed or flatbed design(or hybrid), width or format, how many ink
colours (including white and/or metallics), (eco) solvent, UV-curable or latex inks, the range of supported substrates, resolution and print
modes and speeds. High volume users, especially with flatbed printers,
may want to think about automation options for unattended operation and
multiple-shift working.
But what the purchaser of any new wide-format printer should also be
thinking about is the type and quality of job information that the
device can capture and pass on for production management and analysis.
Even if that one printer is going to be the totality of your printing
business, you will need to integrate it with your production and
business systems to maximise the value you can achieve from it and to
minimise the costs of its operation and maintenance.
As well as providing an audit trail for quality assurance purposes,
automatically gathering accurate and detailed production information
allows wide-format print service providers to see exactly what each job
costs, not only in terms of substrate and ink usage but more
importantly, in operator and machine time. Many wide-format print
service providers rely on 'per square metre' costs that often assume
rather idealised working conditions.
During busy periods operators are unlikely to take the time to log or
record their activities but unforeseen manual intervention is an
unpredictable and often costly factor in production that can make the
difference between profit and loss on a particular job. Re-running jobs
due to un-noticed faults in incoming files, for example, is a sure-fire
way to lose money on a job.
The more this aspect of operations can be captured and analysed, the
better the understanding of true production costs that can be achieved.
This information helps to identify profitable types of work - and
customers - so that these can be actively pursued, while providing
earlier warning of problems that cause delays and escalate production
costs, whether caused by supplied artwork or by internal practices.
The functionality of different manufacturers' products varies in this
respect but ideally a wide-format printer will be able to record and
communicate for each job its dimensions or linear meterage, the
substrate used, the resolution and printing mode (single or
multiple-pass, for example) and colour management settings, machine
status (printing, idle, offline for maintenance or fault conditions),
operator input, and ink and media usage. For roll-fed devices, a 'media
remaining' indicator is also extremely valuable in planning work.
Capturing and communicating data of this type involves both the
printer and the RIP, so the degree of integration between the two and
then onward from the RIP to a production workflow system and/or MIS are
important factors to ask about. Although many RIP/front-end systems have
a facility to output data in simple common file formats such as CSV or
Excel-compatible spreadsheet, automatic data transfer will reduce the
potential for error or delay. If operators have to carry out additional
processes to capture or transfer this information, it is less likely
that it will be done, especially at peak times when it is perhaps most
important to know exactly what's going through the shop and how long
it's taking.
To get the most out of your next wide-format printer, make sure you add 'integration capabilities' to your checklist.
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