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Benefits to Shareware

Why the Success?

Traditionally, because the barrier to entry is fairly low, companies participating in shareware marketing are usually small and willing to provide personalized service uncommon in large companies. Customers often speak directly with developers requesting feature enhancements, thus improving the software for all. Software support forums with users helping other users have become commonplace. These allow developers to focus on future upgrades, while repetitive user issues can be quickly dealt with. Software developers, who market via the shareware method, have revolutionized traditional support models.
Many of the shareware directories provide ratings and user assessments. Often the user reviews provide insight to important feature sets. Allowing consumers an opportunity to assess and compare multiple products prior to making a decision.
Let us not forget the delivery advantage the shareware model has over the traditional retail counterpart. Shareware allows for instant gratification, there is no need to wait for a shipment because consumers can download and use the software immediately.
What does this all mean?
Marketing via the shareware method is far less expensive than
traditional advertising, the increased customer demands, personalized
service and instant satisfaction all provide an added consumer benefits.
With Shareware, software developers, have a great method for consumers
to evaluate and purchase their software. Consumers can easily determine
if the software is suitable. Ultimately, by allowing the software to
sell itself, consumers often obtain top quality software that is priced
far less than traditional retail applications.
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